Frequently Asked Questions (FAQ)
ModernCelt — Modern Kitchen. Timeless Taste.
All our orders are shipped from our warehouse in United Kingdom.
Currently, we only deliver within United Kingdom.
Orders are processed within 3–7 business days.
Yes! We offer free shipping on all orders — no minimum purchase required.
Once your order has been shipped, you’ll receive a confirmation email with tracking details (if available).
You can request a return within 14 days of receiving your order, as long as the item is unused and in its original packaging.
For more details, please see our Return & Refund Policy.
If your item arrives damaged or incorrect, please contact us at moderncelt@fastmail.com within 48 hours of delivery.
We’ll arrange a replacement or refund as soon as possible.
We accept major credit and debit cards (Visa, MasterCard, etc.) and other secure payment options available at checkout.
You can reach us at:
📧 moderncelt@fastmail.com
📞 +447386478723
or through our Contact Us page.
Yes — all our kitchen items are carefully selected for quality, durability, and safety.
We only partner with trusted suppliers who meet our high standards.